FAQ Natexpo e-invitations

What's engagement?

The engagement is a score that is updated when one of your guests performs an action.
The higher the engagement score, the more actions the guest has performed.
The possible actions are:
  • Registration via the visitor badge request form
  • Opening an email
  • Click on a link in an email
Thus, this gives you an indicator of the interest shown by your contact in the invitation sent to them.

This column indicates the registration status of a guest.

There are different statuses:
  • "Imported": You have imported the contact but they have not yet been invited. Invitation emails are automatically sent by our services every Thursday at 11 a.m.
  • "Email sent", "Email open", "Email clicked" and "Email blocked": The person has been invited. She opened or clicked on the invitation email.
  • "Registered": The person has registered for the event and has downloaded their badge to attend.
  • "Not finalised": The person started his registration but did not finalize it. They did not receive her badge to attend Natexpo.